Orillia Home Hardware Building Centre was recognized as the best Home Hardware Store in Canada at the company's annual Spring Dealer Market this week. The Walter J. Hachborn Award for Retailing Excellence was presented to the Orillia store by its namesake, one of the original Home Hardware founders.
"My staff and I are honored to have been selected as winners of this prestigious award," said John Locke, Dealer-Owner, Orillia Home Hardware Building Centre. "We take great pride in serving our customers, and meeting the needs of contractors, do-it-yourselfers and home renovators with quality products and service and a one stop shopping experience."
Located in the heart of downtown Orillia, the store offers a variety of highlighted service areas and departments, such as Home Expressions, Paint & Decorating, and Customer Service. Enhanced in-store communications and signage helps customers find exactly what they're looking for quickly and easily. The store's Home Expressions program offers stylish products from home décor, housewares, kitchen, bath, lighting and storage solutions categories.
The store also features garden sheds, a 10 acre lumber yard and high-quality Beauti-Tone paint with paint supplies and accessories. The paint department features the Beauti-Tone Advanced Colour Matching computer system which can match paint colours to any sample and is fully staffed by the store's paint experts.
To receive the Walter J. Hachborn Award, the store must demonstrate excellence in staff performance and customer service; interior presentation including clear signing, tidiness, and merchandise presentation and displays; exterior presentation including cleanliness and attractive window displays; staff training; and participation in dealer network initiatives.
"The Walter J. Hachborn Award represents a total team effort and shows the value of dedicated people working together to serve their communities," said Paul Straus, President and CEO of Home Hardware Stores Limited. "Orillia Home Hardware Building Centre embodies everything the award stands for."
About Home Hardware Stores Limited
100% Canadian owned and operated, Home Hardware Stores Limited has a presence in every Canadian province and territory and is the country's largest independent, Dealer-owned hardware, lumber, building materials and furniture cooperative. Founded on January 1, 1964 by 122 independent hardware Dealers, the cooperative now includes more than 1,080 stores, under the Home Hardware, Home Building Centre, Home Hardware Building Centre and Home Furniture banners, with annual collective retail sales of more than $5 billion. Home Hardware's independent Dealer-Owners, recognized by the North American Retail Hardware Association as Canada's best-trained Dealer group, have access to 100,000 quality brand name and private label products, a world-class distribution system and draw upon the power of Home Hardware's network to provide their local communities with top quality products and services at competitive prices.
For further information, please contact John Locke at Orillia Home Hardware Building Centre at 705-325-2333or Lindsey Dietrich at Home Hardware Stores Limited at 519-664-2252 x6676.