Rimouski, Quebec, April 21, 2009 - Quincaillerie Home Hardware - Rimouski was presented with Home Hardware's top honour, the Walter J. Hachborn Store of the Year Award. Quincaillerie Home Hardware - Rimouski, located at 308, Avenue Rouleau, Rimouski, Quebec, was selected from among more than 1,000 locations across Canada for achieving the highest standards in retailing, merchandising, staff performance and overall quality of store.
To receive the Walter J. Hachborn Award, the store must demonstrate excellence in staff performance and customer service; interior presentation including clear signing, tidiness, and merchandise presentation and displays; exterior presentation including cleanliness; staff training and participation in dealer network initiatives.
"Quincaillerie Home Hardware - Rimouski embodies everything the award stands for," said Paul Straus, Vice President and CEO of Home Hardware, at the recent awards presentation. "The Walter J. Hachborn Award represents a total team effort and shows the value of dedicated people working together to serve their communities."
The store's staff takes pride in developing strong customer relationships from providing a friendly, welcoming shopping environment to ensuring customers find exactly what they need for their home improvement project. Staff members are always ready to go above and beyond to offer home improvement advice or find specialty items.
"The entire team strives to provide a great customer experience," said Dealer-Owner Alain Brochet. "The people who work in the store also live in the community and are proud to be able to help customers who are their family, friends and acquaintances, turn their houses into homes."
Quincaillerie Home Hardware - Rimouski is proud to be a member of the Rimouski community, by providing great products, selection and expertise in a welcoming, neighbourhood shopping environment.
Home Hardware Stores Limited is Canada's largest independent hardware, lumber and building materials and furniture retailer with more than 1,000 stores across Canada, under the Home Hardware, Home Building Centre, Home Hardware Building Centre and Home Furniture banners. Dealers have access to 100,000 quality brand name and private label products and the company has annual retail sales of $4.85 billion. The cooperative was founded on January 1, 1964 by 122 independent hardware Dealers.
For further information, please contact Alain Brochet or Renée Bellavance at Quincaillerie Home Hardware - Rimouski at 418-724-4646 or Claire Trainor at Home Hardware Stores Limited at 519-664-2252 x6676.
