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Store Manager

Location

Nipawin, Saskatchewan

Description

Location:  Richardson's Home Hardware
Date Posted:  October 19, 2026
Application Deadline:  January 31, 2027

Full-Time position available

Salary:  Range placement based on experience and leadership

Richardson's Home Hardware is a fourth-generation, family-owned store in Nipawin, Saskatchewan, and a growing, thriving business. We are adding our first-ever Store Manager to lead the sales floor and our team of about 20 full-time, part-time and key holder staff. This role sits directly below the Owner-Dealers and above our key holder team. You will run the daily operation of the store so the owners can focus on growing the business.
A role we build together. For the first 3–6 months, you will work side by side with our owners. Responsibilities will be handed over in stages as we establish together how the role works best in our store. We expect to learn from you as much as you learn from us. We are prepared to wait for the right candidate. If you are managing a Home Hardware elsewhere in the country and want a different pace of life, or you are already in Northeast Saskatchewan and ready to step up, we would like to hear from you.

Responsibilities

Floor Operations:
  • Run the daily operation of the sales floor, front to back.
  • Be the on-site point of contact for staff and customers.
  • Set daily priorities and staff assignments and adjust them as the day changes.
  • Supervise floor staff, key holders and cashiers throughout the day.
  • Resolve routine customer issues directly, escalating only what needs an owner.
Team Leadership:
  • Build and manage the staff schedule, balancing coverage and staff requests.
  • Follow up on tasks and department checklists to make sure work is done to standard.
  • Coach staff on the floor, reinforcing training and stores standard.
  • Hold staff accountable for performance and conduct, working with our HR Manager
  • Take part in hiring decisions alongside our HR Manager.
Receiving, Inventory and Merchandising:
  • Guide the receiving crew on truck days so unloading and put-away run smoothly.
  • Coordinate incoming freight with floor priorities, flyers and resets.
  • Oversee inventory accuracy across the store.
  • Bring ordering suggestions to the Owner-Dealers based on what you see on the floor.
  • Execute merchandising and floor layout as directed by the owners, based on flyers and incoming orders.
  • Set up flyer and promotional product, displays, bunk ends, stack-outs, signage and seasonal resets.
  • Keep the floor full, faced, clean and correctly signed.
Communication:
  • Keep the owners informed through a regular check-in.
  • Work alongside an experienced team member who handles returns, POS support, cashier training and specialty orders.

Qualifications

Required:
  • 3–5 years of retail management experience, with direct responsibility for staff and store operations.
  • A proven ability to lead, schedule, coach and hold a team accountable.
  • Comfort with retail POS, reporting and inventory systems.
  • Sound judgment and the confidence to make a decision and stand behind it.
  • Genuine customer service instincts — in our store, customers and staff know each other.
  • High school graduation or equivalent.
Strong assets:
  • Home Hardware experience is highly valued, including familiarity with Home Hardware's systems and programs.
  • Hardware or home improvement retail experience.
  • Experience in an independent or family-owned business.
  • Small-town or rural retail experience.

Interested in applying?

To apply online, fill out the fields below and attach your resume and application form (optional).
To apply in store, print and fill out the application form, and drop it off in person with your resume and cover letter.
We will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the hiring process.

Cover Letter (Text entered into this box will be your introduction when applying)
Resume* (Upload your resume as a PDF or Word document)
Download the Retail Application form here (optional) to fill out and drop off at your local store or upload and attached with your application.

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