RULES & REGULATIONS
PRO Appreciation Contest – April to June (the “Challenge” / “Contest”)
The Challenge is in no way sponsored, endorsed, or administered by, or associated with Sylvox CA, Broil King, Onward Manufacturing Company Limited, Canadian Spa Company, Twitter, Instagram, Facebook, or Meta. You understand that you are providing your information to the Sponsor (defined below) and not to Twitter, Instagram, Facebook, or Meta. By entering the Challenge, you release Twitter, Instagram, Facebook, and Meta of any and all liability arising therefrom. Any questions, comments or complaints regarding the Challenge must be directed to the Sponsor and not Twitter, Instagram, Facebook, or Meta.
Eligibility
The Challenge is being held by Home Hardware Stores Limited (“HHSL” or the “Sponsor”).
The Contest is open to legal residents of Canada who are over the age of majority in their province/territory of residence on the date of entry. Employees, representatives, shareholders, and agents, and any such person living in the same household as such persons, whether related or not, of the Sponsor, its affiliates, subsidiaries, parent, or related companies, its advertising or promotional agencies, or dealer stores including those operating under a Home Hardware, Home Hardware Building Centre, Home Building Centre, or Home Furniture banner (collectively, the “Challenge Parties”) are not eligible to participate in this Contest.
Agreement to be bound by rules
By participating in this Challenge, you are signifying your agreement to, and that you have read and agree to be legally bound by, these Rules and Regulations (the “Rules”).
Challenge Period
The Challenge will run from 12:01AM ET 01/April/2025 until 11:59PM ET 30/June/2025 (the “Challenge Period”).
How to Participate
NO PURCHASE NECESSARY. To enter the Challenge:
During the Challenge Period, (1) visit any Home Hardware Building Centre or Home Building Centre store in Canada and go to the Sponsor’s webform (the “Page”) by following the instructions located on in-store signage for the Challenge, (2) complete the form located at the Page by answering all on-screen questions and providing all requested information, and then (3) submit your fully completed form by following the on-screen instructions (“Submission”).
Once you have completed all of the foregoing steps to enter (as determined by the Sponsor in its sole and absolute discretion), you (the “Entrant”) will receive one (1) entry (an “Entry”) into the Challenge, subject to compliance with these Rules (as determined by the Sponsor at its sole discretion).
Limit of one (1) Entry per person.
A SUBMISSION MAY BE REJECTED IF (IN THE SOLE AND ABSOLUTE DISCRETION OF THE SPONSOR): (I) THE SUBMISSION IS NOT SUBMITTED AND RECEIVED IN ACCORDANCE WITH THESE RULES DURING THE CHALLENGE PERIOD; AND/OR THE SUBMISSION IS NOT OTHERWISE IN COMPLIANCE WITH THESE RULES (AS DETERMINED BY SPONSOR IN ITS SOLE AND ABSOLUTE DISCRETION).
BY SUBMITTING AN ENTRY, THE ENTRANT AGREES THAT THE ENTRY COMPLIES WITH ALL CONDITIONS STATED IN THESE RULES. THE CHALLENGE PARTIES WILL BEAR NO LEGAL LIABILITY, EXPRESS OR IMPLIED, REGARDING THE USE OF THE ENTRY BY THE CHALLENGE PARTIES AND THE CHALLENGE PARTIES SHALL BE HELD HARMLESS BY THE ENTRANT IN THE EVENT IT IS SUBSEQUENTLY DISCOVERED THAT THE ENTRANT HAS DEPARTED FROM OR NOT FULLY COMPLIED WITH ANY OF THE RULES.
Submission requirements
In order to be eligible, a Submission must never have been previously exhibited publicly outside of this Challenge or selected as a winner in any other contest. By participating in the Challenge, each Entrant agrees to be bound by these Rules and by the interpretation of these Rules by the Sponsor, and further warrants and represents that his/her Submission:
is original to him/her and that the Entrant has all necessary rights in and to the Submission to enter the Challenge;
does not violate any law, statute, ordinance, or regulation;
does not contain any reference to or likeness of any identifiable third parties, unless consent has been obtained from all such individuals and their parent/legal guardian if they are under the age of majority in their jurisdiction of residence;
will not give rise to any claims of infringement, invasion of privacy or publicity, or infringe on any rights and/or interests of any third party, or give rise to any claims for payment whatsoever; and
is not defamatory, trade libelous, pornographic, or obscene, and further that it will not contain, depict, include, discuss, or involve, without limitation, any of the following:
Nudity;
Explicit, graphic, or excessive sexual activity;
Crude, vulgar, or offensive language and/or symbols;
Derogatory characterizations of any ethnic, racial, sexual, or religious groups;
Content that endorses, condones, or discusses any illegal, inappropriate or risky activity, behaviour, or conduct;
Personal information of individuals, including without limitation, names, and addresses (physical or e-mail);
Conduct or other activities in violation of these Rules;
Commercial messages, comparisons, or solicitations for products or services other than those of Sponsor;
Any identifiable third-party products and/or trademarks, brands, or logos, unless the necessary permissions/licenses have been obtained; and
Any other content that is or could be considered inappropriate, unsuitable, or offensive, all as determined by the Sponsor and/or the Challenge Parties in their sole discretion.
By entering the Contest and submitting a Submission, each Entrant: (i) grants to the Sponsor in perpetuity a worldwide non-exclusive license to publish, display, reproduce, modify, edit, exploit, or otherwise use his/her Submission, in whole or in part, for advertising or promoting the Challenge, for advertising/promoting the goods/services of the Sponsor, or for any other reason; (ii) waives all moral rights in and to his/her Submission in favour of the Sponsor; and (iii) agrees to release and hold harmless the Released Parties (as defined below) against any and all claims based on publicity rights, defamation, invasion of privacy, copyright infringement, trademark infringement or any other intellectual property related cause of action. For greater certainty, the Sponsor reserves the right, in its sole discretion, to remove any Submission from eligibility for this Challenge if a complaint is received with respect to the Submission, or for any other reason.
In exchange for the Prize, the eligible winner shall irrevocably sell, assign, and transfer to HHSL all of its rights, title, and interest in and to the Submission, together with the entire goodwill attaching thereto.
6. Verification
All Submissions and Entrants are subject to verification at any time and for any reason. HHSL reserves the right, in its sole and absolute discretion, to require proof of identity and/or eligibility (in a form acceptable to HHSL – including, without limitation, government-issued photo identification): (i) for the purposes of verifying an individual’s eligibility to participate in this Challenge; (ii) for the purposes of verifying the eligibility and/or legitimacy of any Submission and/or other information submitted (or purportedly submitted) for the purposes of this Challenge; and/or (iii) for any other reason HHSL deems necessary, in its sole and absolute discretion, for the purposes of administering this Challenge in accordance with its interpretation of the letter and spirit of these Rules. Failure to provide such proof to the complete satisfaction of HHSL within the timeline specified by HHSL may result in disqualification in the sole and absolute discretion of HHSL. The sole determinant of the time for the purposes of this Challenge will be the official time-keeping device(s) used by HHSL. In the event of a dispute, Entries shall be deemed to be submitted by the individual identified in the Submission relevant to that the applicable Entry. An Entrant may be required to provide proof that he/she is the individual identified in the Submission of the relevant Entry.
7. Participation conditions
If it is discovered by HHSL (using any evidence or other information made available to or otherwise discovered by HHSL) that any person or Entrant has attempted to: (i) exceed any of the limits stated in these Rules; and/or (ii) use multiple names, multiple identities, multiple email addresses, any automated, macro, script, robotic or other system(s) or program(s) and/or any other means not in keeping with HHSL’s interpretation of the letter and/or spirit of these Rules to enter or otherwise participate in or to disrupt this Challenge; then they may be disqualified from the Challenge in the sole and absolute discretion of HHSL. A Submission may be rejected if (in the sole and absolute discretion of HHSL): (i) the Submission is not submitted and received in accordance with these Rules during the Challenge Period; and/or (ii) the Submission is not otherwise in compliance with these Rules (all as determined by HHSL in its sole and absolute discretion). The Released Parties (as defined below) are not responsible for (and have no liability in relation to) late, lost, misdirected, delayed, incomplete or incompatible Submissions and/or other Challenge-related information (all of which are/is void).
8. Odds of winning and eligible winner selection
There is a limit of one (1) Prize per eligible winner. Thirty-nine (39) eligible winners will be selected from all eligible Entries submitted and received in accordance with these Rules during the Challenge Period.
The eligible winners will be selected by random draw at 5:00PM ET 08/JULY/2025 (the “Announcement Date”) in St. Jacobs, Ontario, Canada.
The odds of being selected as an eligible winner depend on the number of eligible Entries submitted and received in compliance with these Rules during the Challenge Period.
9. Eligible winner notification and confirmation process
HHSL or its designated representative will make a minimum of three (3) attempts to contact each eligible winner within three (3) business days of the Announcement Date via the contact information provided on the eligible winner’s Submission. The potential winner is solely responsible for ensuring he/she is able to receive such notification messages, monitoring for such notification messages and following all instructions contained in such notification messages, failing which, he/she may be disqualified (as determined by the Sponsor at its sole discretion). If the eligible winner cannot be contacted as outlined above, or if there is a return of any notification as undeliverable; then they may, in the sole and absolute discretion of the HHSL, be disqualified (and, if disqualified, will forfeit all rights to the Prize) and HHSL reserves the right, in its sole and absolute discretion and time permitting, to select an alternate eligible winner following the same winner selection procedure described above (with the necessary amendments) from among the remaining eligible Entries in accordance with these Rules (in which case the foregoing provisions of this section shall apply to such newly selected eligible winner).
NO ONE IS A WINNER UNLESS AND UNTIL HHSL OFFICIALLY CONFIRMS THEM AS THE WINNER IN ACCORDANCE WITH THESE RULES. BEFORE BEING DECLARED AS A WINNER, each eligible winner will be required to: (a) correctly answer a mathematical skill-testing question without mechanical or other aid (which may, in the sole and absolute discretion of the Sponsor, be administered online, by email or other electronic means, by telephone, or in the Sponsor’s form of declaration and release); and (b) sign and return within seven (7) business days of notification the Sponsor’s declaration and release form, which (among other things): (i) confirms compliance with these Rules; (ii) acknowledges acceptance of the Prize (as awarded); (iii) releases HHSL and all of the other Released Parties (as defined below) from any and all liability in connection with this Challenge, their participation therein and/or the awarding and use/misuse of the Prize or any portion thereof; (iv) agrees to the publication, reproduction and/or other use of their name, employer, city and province/territory of residence, voice, statements about the Challenge and/or photograph or other likeness without further notice or compensation, in any publicity or advertisement carried out by or on behalf of HHSL in any manner or medium whatsoever, including print, broadcast or the internet, and (v) irrevocably sells, assigns, and transfer to HHSL all of their right, title, and interest in and to the Submission, together with the entire goodwill attaching thereto. If the eligible winner: (a) fails to correctly answer the skill-testing question; (b) fails to return the properly executed Challenge documents within the specified time; (c) cannot accept (or is unwilling to accept) the Prize (as awarded) for any reason; and/or (d) is determined to be in violation of these Rules (all as determined by HHSL in its sole and absolute discretion); then they may, in the sole and absolute discretion of the Sponsor, be disqualified (and, if disqualified, will forfeit all rights to a Prize) and HHSL reserves the right, in its sole and absolute discretion and time permitting, to select an alternate eligible winner from among the remaining eligible Entries in accordance with these Rules (in which case the foregoing provisions of this section shall apply to such newly selected eligible winner).
Prize Description and Claiming a Prize
There will be a total of thirty-nine (39) Prizes available to be won nationally:
One (1) of two (2) TV packages, each package having an approximate retail value (“ARV”) of $8,074 and consisting of one (1) 65” Sylvox QLED Outdoor TV (2023 Pool Pro Qled Series) SKU: OQ65A2KGGE and one (1) Sylvox Waterproof Outdoor TV Cover for 60-65” TVs SKU: OT65A1COVER;
One (1) of five (5) Broil King Regal S 590 Pro barbeques (ARV $2,059.99, each);
One (1) of two (2) Canadian Spa Company Cambridge 6-Person 34-Jet Hot Tubs (ARV $8,500, each), or, if an eligible winner is unwilling or unable to accept the aforementioned hot tub, one (1) of two (2) $5000 Home Hardware gift cards;
One (1) of two (2) Milwaukee M18 18V FUEL 5 Tool Cordless Combo Kit (ARV $1149.99, each);
One (1) of eight (8) Milwaukee M18 Redlithium Cordless Compact Drill Driver & Impact Driver Combo Kit (ARV $319.99, each);
One (1) of twenty (20) $100 Home Hardware Gift Cards
(each a “Prize”, together the “Prizes”)
Without limiting the foregoing, the following conditions apply to the Prize:
The Prize will be made available at the Home Hardware store closest to the eligible winner as provided by the eligible winner to the Sponsor in the eligible winner’s Submission. The Sponsor or its designated representative will contact the eligible winner via the contact information provided to the Sponsor on the eligible winner’s Submission to inform the eligible winner of the place, date, and time for claiming the Prize – the Prize must be claimed within 30 days of this date. The Prize will not be delivered to the winner unless the Sponsor in its sole discretion wishes to do so. If the Sponsor chooses to deliver the Prize to an eligible winner, the Sponsor may do so electronically or via mail/courier to the email address or postal address or using the contact information that HHSL has from your online submission form or that you provide to us. Such delivery is typically completed within 60 days of the date on which the eligible winner is notified by HHSL.
The Prize must be accepted as awarded and is not transferable, assignable or convertible to cash (except as may be specifically permitted by Sponsor in its sole and absolute discretion). No substitutions except at HHSL’s option. The Prize must be accepted in its awarded form. It is within HHSL’s purview, at its sole and absolute discretion, to replace the Prize or a component thereof with an alternate prize of equal or greater value, including but not limited to a cash award, in HHSL’s sole and absolute discretion.
Entrants are responsible for all costs not expressly described as being included as part of the Prize, such as any fee associated with the receipt and/or use of the Prize, shipping, installation, transportation, accommodation, meals, beverages (alcoholic or not), gratuities and taxes.
Installation and assembly may be required. Where this installation or assembly is required, such installation/assembly and all associated costs shall be the responsibility of the eligible winner. Fuel (such as propane or natural gas) may be necessary to operate the Prize – these are not included in the Prize. A TV stand, a wall mount, or speakers may be necessary to operate the Prize – these are not included in the Prize.
The terms and conditions of any gift cards or vouchers apply to the Prize.
Any difference between the approximate retail value and the actual value of the Prize as taken will not be awarded.
If any part(s) of the Prize are not or cannot be utilised or accepted by the winner, then any such part(s) not utilized/accepted may, in the sole and absolute discretion of the Sponsor, be forfeited in their entirety and, if forfeited, nothing will be substituted in their place.
Use of Personal Information
By entering the Challenge and providing their personal information as described in these Challenge Rules, Entrants expressly consent to the collection, use, storing, and disclosure by HHSL and its employees and/or authorized agents (on a need-to-know basis) of such personal information, for the purpose of administering the Challenge, including—but not limited to—contacting the eligible winner with respect to the Challenge, in accordance with HHSL’s Privacy Commitment available at www.homehardware.ca/en/privacy / www.homehardware.ca/fr/privacy. This section does not limit any other consent(s) that an individual may provide HHSL or others in relation to the collection, use and/or disclosure of their personal information.
Publicity
By entering the Challenge, you agree that if determined to be a winner, HHSL or its representatives and agents may use your name(s), employer’s name(s), city and province/territory of residence, voice(s), statements about the Challenge and/or photograph or other likeness information submitted as part of the Entry, in any advertising, promotion or publicity carried out now or in the future, in any media including internal HHSL communication channels, without compensation or notice, and you grant to HHSL any and all rights to such use. You agree to cooperate with HHSL in arranging photographs or other forms of publicity and to be available for photographs or other forms of publicity on reasonable notice.
General conditions, Limitation of Liability / Release
ANYONE DEEMED BY HHSL TO BE IN VIOLATION OF HHSL’S INTERPRETATION OF THE LETTER AND/OR SPIRIT OF THESE RULES FOR ANY REASON IS SUBJECT TO DISQUALIFICATION IN THE SOLE AND ABSOLUTE DISCRETION OF HHSL AT ANY TIME. Any decision made by HHSL or any appointed representative in respect of this Challenge shall be final with no right of appeal.
HHSL and the other Released Parties (as defined below) will not be liable for: (i) any failure of any website or any platform during the Challenge; (ii) any technical malfunction or other problems of any nature whatsoever, including, without limitation, those relating to the telephone network or lines, computer on-line systems, servers, access providers, computer equipment or software; (iii) the failure of any Entry, and/or other information to be received, captured or recorded (or to otherwise work properly) for any reason whatsoever, including, but not limited to, technical problems or traffic congestion on the Internet or at any website; (iv) any injury or damage to a participant’s or any other person’s computer or other device related to or resulting from participating in the Challenge; (v) anyone being incorrectly and/or mistakenly identified as a winner or eligible winner; and/or (vi) any combination of the above.
Without limiting any of the above, by participating in the Challenge, the Entrant and their respective heirs, executors, administrators, successors and assigns, release and forever discharge and hold the Challenge Parties harmless, and its direct and indirect parent companies, affiliates, subsidiaries, successors, assigns, agents, advisors, shareholders, partners, representatives, their advertising, promotion and fulfillment agencies and each of their respective employees, officers, directors, agents and representatives (collectively, the “Released Parties”), from and against any and all losses, damages (including, without limitation, direct, indirect, incidental, consequential or punitive damages), rights, claims, actions, causes of action, personal injury, property damage or death, including without limitation all costs and liabilities of any kind including legal fees on a substantial indemnity scale, hereinafter called “Claims” and including without limitation any claims arising from any act of negligence of the Released Parties, that you now have, or may hereafter have against the Released Parties directly or indirectly resulting or arising from: (i) participation in the Challenge, your Submission and/or the awarding, acceptance, possession, use, or misuse or enjoyment of any Prize, and where applicable, traveling to, preparing for, or participating in, any Challenge-related or Prize-related event or activity; or (ii) the publicity rights granted to HHSL. You specifically acknowledge that you understand that there may be serious risks of bodily injury, death, or property damage associated with the acceptance, possession, use and/or misuse of the Prize and attendance at any event or participation in certain Prize-related activities, and you voluntarily assume these risks. You also agree to indemnify, defend, and hold harmless the Released Parties from any and all Claims in respect of the foregoing.
Compliance with Rules
By entering the Challenge, the Entrant agrees to be legally bound by the entire Challenge Rules and the terms and conditions under which the prizes are awarded. Any decision made by HHSL or any appointed representative in respect of this Challenge shall be final with no right of appeal.
Technical Issues
HHSL is not responsible for any computer, online, telephone, hardware, software or technical limitations or malfunctions that may occur (including but not limited to malfunctions that may affect the transmission or non-transmission of a Submission, or failure to receive a Submission), nor for any incorrect or inaccurate information, whether caused by website users or by any of the equipment or programming associated with or utilized in the Challenge or by any technical or human error which may occur in the processing of Submissions in the Challenge, nor for any error, omission, interruption, deletion, defect, delay in operation or transmission or receipt of Submission, communications line failure, theft or destruction or unauthorized access to, or alteration of Submissions; and, are not responsible for any problems, failures or technical malfunction of any telephone or network lines, computer online systems, servers, providers, computer equipment, User Account, software, email, players, or browsers, on account of technical problems or traffic congestion on the Internet, at any website or on account of any combination of the foregoing; and are not responsible for any injury or damage to Entrants or to any computer related injury or damage resulting from participating in downloading materials in this Challenge. In the event that, due to a printing, manufacturing, mechanical or other error of any kind or nature whatsoever, more Prizes are claimed than are intended to be awarded according to these Challenge Rules, Prizes will stop being awarded when HHSL becomes aware of an error respecting the number of Prizes and HHSL reserves the right, in their sole and absolute discretion, to conduct a random draw from amongst all eligible and approved Prize claimants whose claims have not yet been redeemed to award the remaining number of advertised Prizes. In no event will HHSL be liable for more than the stated number of Prizes contained in these Challenge Rules.
Rights to Terminate/Modify/Suspend Challenge
Sponsor retains the right, in its absolute discretion, to suspend, modify or terminate any aspect of the Challenge (including, but not limited to these Challenge Rules) at any time, in the event of any cause beyond the reasonable control of HHSL that interferes with the proper conduct of this Contest as contemplated by these Rules, including, without limitation, any error, technical problem, computer virus, bugs, tampering, unauthorized intervention, fraud or technical failure. Sponsor may make substitutions of equivalent kind or value in the event of the unavailability of a prize (or component thereof) for any reason whatsoever. Sponsor may terminate or withdraw this Challenge at any time by posting a notice on its website at homehardware.ca. If the Challenge is terminated on any day prior to the normal Challenge end date, HHSL reserves the right to cancel the Challenge in its entirety without awarding a Prize.
HHSL reserves the right to cancel, amend or suspend this Contest, or to amend these Rules, in any way without prior notice or obligation, in the event of any accident, printing, administrative, or other error of any kind, or for any other reason whatsoever. Without limiting the generality of the foregoing, HHSL reserves the right, in its sole and absolute discretion, to administer an alternate test of skill as it deems appropriate based on the circumstances and/or to comply with applicable law.
The Sponsor reserves the right to adjust any of the dates, timeframes and/or other Contest mechanics stipulated in these Rules, to the extent necessary, for purposes of verifying compliance by any Entrant or Entry with these Rules, or as a result of any technical or other problems, or in light of any other circumstances which, in the opinion of the Sponsor, in its sole and absolute discretion, affect the proper administration of the Contest as contemplated in these Rules, or for any other reason.
In the event of a discrepancy or inconsistency between the terms and conditions of these English Rules and the disclosures or other statements contained in any Challenge-related materials, including, but not limited to: the Submission, French version of these Rules, and/or any print or online advertising, the terms and conditions of the English Rules shall prevail, govern, and control to the fullest extent permitted by law.
General Disqualification
Any attempt made by any individual or entity to deliberately damage, manipulate or undermine the legitimate operation of the Challenge, including but not limited to any fraudulent claims, is a violation of the law. HHSL reserves the right to immediately disqualify and/or seek remedies and damages from any such individual or entity, which makes any such attempt.
Role of Parties
Home Hardware Stores Limited (HHSL) is the Sponsor of this Challenge.
Trademarks
All trademarks are the property of their respective owners.
Jurisdiction
The Challenge is governed by the laws of Canada applicable therein, and is subject to all applicable federal, provincial, and municipal laws and regulations and is void where prohibited by law. Participation constitutes your full and unconditional agreement to these Challenge Rules and the decisions of HHSL, which are final and binding in all matters related to the Challenge. By entering the Challenge, the Entrant agrees that the Canadian provincial courts, in which the Entrant resides in, shall have jurisdiction to entertain any action or other legal proceedings based on any provision of this Challenge’s Rules or the running of this Challenge.
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