October, 2018 - Home Hardware is committed to ensuring the products we sell meet and exceed customer expectations. In a continued effort to serve our customers with dependable products and services, Home Hardware has issued a voluntary recall notice on Benchmark 3-Step Platform Ladder (5435-954).
The platform on the Benchmark 3-Step Platform Ladder (5435-954) does not lock securely in place posing a potential fall hazard. As of October 19, 2018, Home Hardware Stores Limited has received no reports of incidents or injuries but encourages customers to cease using the product immediately. Consumers should return these ladders to their local Home Hardware location for a full refund.
For more information, please send an email to firstname.lastname@example.org or call 519 664-2252, extension 6609 (8:30 AM - 4:30 PM EST).