Home Hardware
return-exchange

Return & Exchange

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1. Non-appliance Merchandises

With Receipt

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Shipping Options Estimated Time
Within Canada
Regular
14 days
Within Canada
Express DHL (extra cost)
1-2 days
International
Regular
30 days
Without Receipt

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2. Appliance
s

Pre-delivery

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Post-delivery

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3. Exchanges

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Subheader

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Need Help?

Check with your local store

We ask that you visit your local Home Owner. Why? Because by doing that, you're going straight to the boss!

You see, the more than 1,000 Home Hardware, Home Building Centre, Home Hardware Building Centre and Home Furniture dealers are independent Canadian storeowners who, collectively, own the company. So when you speak with your local Home dealer, you're not only talking to the store owner, you're talking to the owner of the company!

That's why we ask that you bring any questions or comments you may have directly to your local Dealer, who will help you with whatever you need.

To find the Dealer nearest you, please use the store locator.

Store Locator

Online Orders

For online order related questions, please email Kibo direct or call 1-877-940-5081

General Inquiries

For all other inquiries, please fill out the following form to contact us by email.

Contact us form