Message du propriétaire
Return Policy For Home Hardware Merchandise
We will gladly accept any unused regularly stocked merchandise for refund or exchange within 30 days of purchase. Simply return the complete product to us in its clean, original packaging, accompanied by the bill of sale.
All merchandise is subject to the manufacturer's warranty & will be repaired or replaced as per the manufacturer's directions. We regret that cut materials, nematodes, k-cups, tinted paints & special-order merchandise are not returnable.
Return Policy for Giftware and Home Decor
Any giftware or home decor items may be returned up to 30 days from date of purchase. Credit note will be issued for any items returned within 7 days of purchase. All returns must be complete in its clean, original packaging, accompanied by the bill of sale. All merchandise is subject to the manufacturer's warranty & will be replaced as per the manufacturer's directions.
All labour performed by Yorktown Home Hardware is warrantied for 30 days against defect in material and workmanship (customer must present bill of sale). Warranty excludes wear or misuse.
All services and repairs are completed in sequential order by date. All quotes and pricing are valid for 30 days and are subject to tax. We are not responsible for any repair items left after 30 days from drop off date.
Frame build and Screen Repair
All custom built screens will be fabricated using the dimensions provided and will be considered final sale. Frame builds must be paid in full upon order placement.
Our no obligation order policy states that any regularly stocked Home Hardware item may be ordered and cancelled at any time. If a deposit has been made on the order, customer may return to the store to receive a refund on their deposit (unless otherwise stated). We will contact you by phone once your order arrives in store and is ready for pick up. We hold all orders in store for 7 days. All orders left after 7 days from the date of arrival is subject to being returned to Home Hardware Stores Limited Warehouse for restocking.
These are orders that are placed thru Home Hardware with a supplier. All Special Orders must be paid in full upon ordering and are final sale.
Chlorine jugs will be returned for refund under managers discretion until October 31st. We reserve the right to refuse any jugs that are damaged upon return. Jugs with missing caps may be returned if a replacement cap is purchased at a charge of $2.00/cap (subject to availability)
Please be advised that if your unit requires servicing, you must take it to the nearest service depot.
Yorktown Home Hardware is not a licensed service depot. Please refer to Riverside Home Hardware for any servicing needs or questions about warranty.