homehardware.ca/supplyexperts Get access to even more Professional help online at our comprehensive website. Search instantly for full details on everything you need for any job. You’ll also find thousands of additional products, special promotions, a convenient store locator and all essential MSDS. Special Order Items Items that are indicated as ‘Special Order’ may require longer lead times for delivery. Please check with your local Home Dealer for delivery times and pricing. Product Catalogue Descriptions While every precaution is taken to ensure that items are described accurately, we reserve the right to correct any errors which might occur. Please check with your Home Dealer for current information. Returns We will gladly accept any unused regularly stocked merchandise for refund or exchange within 30 days of purchase. Simply return the complete product to us in its clean, original packaging, accompanied by the bill of sale. All merchandise is subject to the manufacturer’s warranty and will be repaired or replaced as per the manufacturer’s directions. We regret that cut materials and special-order merchandise are not returnable. Professional Cleaning Products The Professional line of cleaning products is designed to meet the needs of commercial and industrial users. Professional cleaning products are tested against leading national brands and will not bear the name Professional unless they meet or exceed the performance of the national brand. All Professional cleaning chemicals are manufactured using premium ingredients to ensure they deliver both value and performance. Professional cleaning products are made in Canada for the Canadian climate*. Eco-Professional Cleaning Products Eco-Professional cleaning products are an environmentally conscious alternative to traditional cleaners. They are biodegradable, non-caustic, non-toxic, fragrance, dye, phosphate, butyl, and ammonia free. Eco-Professional cleaning products are industrial strength and engineered to work in commercial and industrial cleaning applications. Eco-Professional cleaners are formulated following the guidelines of the Design for the Environment partnership program and are made in Canada*. Every Item is Guaranteed! Professional and Eco-Professional cleaning products are 100% satisfaction guaranteed!** If you are not satisfied with the performance of a Professional or Eco-Professional cleaning product, simply return the product with your bill of sale for a full refund! All products in this catalogue are guaranteed in accordance with the terms of any specific manufacturer’s warranty. Retain bill of sale and warranties in case of future adjustment. Many products in this catalogue fall under Home’s one year Warranty Exchange program. If a qualifying product proves defective within one year of purchase, your Home Dealer will replace it with a new one. See your Home Dealer for full details of our warranty exchange program. *Made in Canada and Design for the Environment certification only applies to Professional and Eco-Professional cleaning chemicals and solutions only, not tools or accessories. **Guarantee applies only to cleaning chemicals and solutions, not tools or accessories. Customer must read and follow all instructions on the label. See Home store for details. Guarantee will not be honoured without an original bill of sale. BUY IT•TRY IT•LOVE IT, OR WE’LL REFUND IT! Material Safety Data Sheets MSDS are vital safety partners for any professional maintenance and cleaning job in which combustible and toxic materials are used. MSDS provide you with all safety precautions that must be taken and essential first aid to be provided in case of accident. We can supply you with the MSDS for every applicable product that we sell. We ensure that this information is as current as our manufacturers can provide. The safety of you, your crews, and the public is our primary concern. MSDS are also conveniently located on our website: homehardware.ca/supplyexperts. #9511 EN1/2/3 EN4 EN5 EN6 homehardware.ca/supplyexperts 135